Q: Where are you guys located?

A: We are located in Hong Kong.

Q: Is there a phone number to call for information?

A: No, our primary method of communication is email.

Q: Do you guys sell fake or factory variants?

A: NOPE! All of our shoes are 100% authentic.

Q: Are the shoes brand new / deadstock?

A: Absolutely, all of our shoes are brand new / deadstock. It's never been worn and come with original boxes.

Q: I'm looking for Air Jordan XVIII Black/Sport Royal in a size 13, do you guys have it?

A: Unfortunately, the largest sizes we carry are size 11 men's.

Q: How do I place an order?

A: Email Us with the product name, size, quantity, where are you located and payment method.

Q: I wanna buy a pair of shoes, can I pay by money order?

A: Yes, we accept Western Union money order and international money order from any Major Bank. To learn more about our payment options, please click here.

Q: Do you guys accept credit card payment?

A: Yes, we accept Visa, MasterCard and Discover through the PayPal system.

Q: What is PayPal?

A: PayPal provides the world's first instant and secure online payment service. With PayPal, individuals and businesses can send and receive payments through the internet. This revolutionary new service provides a safer, faster, easier and cheaper way to move money in today's digital economy. To register an account with PayPal, please click here.

Q: I just ordered a pair of Air Jordan Retro from your site, does it come with original box?

A: Yes, it comes with original box and retro card.

Q: I'm from the states, is shipping free?

A: Nope, shipping fee is $30.00 to United States.

Q: How are the shoes shipped?

A: Shoes are shipped via Hong Kong Speedpost.

Q: What is your return policy?

A: Unfortunately, all of our products are subject to a no refund, no exchange policy.

Q: When will my order arrive?

A: Delivery can take anywhere from 3 to 8 business days, depending on your location.

Q: What if my question is not answered on this page?

A: If we have not answered your questions here, please do not hesitate to Contact Us.